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Request Scratch & Sniff Brochures

Keep Your Family Safe By Knowing the Smell of Natural Gas

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  2. Request Scratch & Sniff Brochures

Know the Smell of Natural Gas​

Natural gas is naturally odorless and colorless. To make natural gas detectable, a chemical known as Mercaptan is added. Mercaptan has a smell similar to rotten eggs.

UGI Utilities sends out free scratch and sniff brochures every year in the mail to help customers recognize the unique smell of natural gas. If you detect this odor, please move at least the length of a football field away from the building before contacting UGI immediately at 800-276-2722.

If you’ve misplaced this brochure and/or would like another, please use the form below to request an additional brochure be mailed to you.

If you are requesting resources for your business, please visit our Commercial Safety Materials Order Form page.

IMPORTANT: Do not use this form to report a natural gas leak or electricity problem. If you smell gas, please call us immediately at 800-276-2722 from a safe location.