Effective January 2, 2025, UGI Utilities will no longer be supporting the use of Firefox on our websites.
We will continue to support the use of the Safari, Chrome, or Microsoft Edge browsers.
(800)-276-2722 or contact us
EMERGENCY
Emergency Information
Have an Emergency?

Smell gas or have a power outage?

Please call us at

(800)-276-2722
Visit Outage Center
ELECTRIC OUTAGES
Electric Information
Have an Emergency?

Experiencing a power outage or electric emergency?

Please call us at

(800)-276-2722 VIEW OUTAGE CENTER
SEARCH
How can we help you?
Generic filters
Search in excerpt

Frequently Searched for

Payments and Billing Start/Stop/Transfer Service Energy Saving Tips Electric Outage Center Contact Us
Emergency
Emergency Information
Have an Emergency?

Smell gas or have a power outage?

Please call us at

(800)-276-2722
Visit Outage Center
Search
How can we help you?
Generic filters
Search in excerpt

Frequently Searched for

Payments and Billing Start/Stop/Transfer Service Energy Saving Tips Electric Outage Center Contact Us
Contact Us

Request Scratch & Sniff Brochures

Keep Your Family Safe By Knowing the Smell of Natural Gas

  1. Forms
    2. >
  2. Request Scratch & Sniff Brochures

Know the Smell of Natural Gas​

Natural gas is naturally odorless and colorless. To make natural gas detectable, a chemical known as Mercaptan is added. Mercaptan has a smell similar to rotten eggs.

UGI Utilities sends out free scratch and sniff brochures every year in the mail to help customers recognize the unique smell of natural gas. If you detect this odor, please move at least the length of a football field away from the building before contacting UGI immediately at 800-276-2722.

If you’ve misplaced this brochure and/or would like another, please use the form below to request an additional brochure be mailed to you.

If you are requesting resources for your business, please visit our Commercial Safety Materials Order Form page.

IMPORTANT: Do not use this form to report a natural gas leak or electricity problem. If you smell gas, please call us immediately at 800-276-2722 from a safe location.